Privacy Policy for Anderson;s Window Cleaning & Exterior Services LLC

Effective Date: April 7, 2026

1. Introduction

Anderson;s Window Cleaning & Exterior Services LLC ("we," "us," or "our") is a licensed and insured exterior maintenance company based in New Albany, Indiana. We are committed to protecting your privacy. This policy describes how we collect and use your personal information when you visit our website or use our professional exterior services, including window cleaning, Christmas light installation, gutter cleaning, and landscaping.

2. Information We Collect

We collect information that you provide directly to us when requesting a quote, scheduling a service, or communicating with our office.

Contact Information: Name, service address, billing address, phone number, and email.

Service Details: Information about your property, specific exterior needs (e.g., number of windows, roof pitch for lights), and appointment history.

Payment Data: Credit card or check information provided for service payment (processed securely through our merchant partners).

3. How We Use Your Information

We use your data strictly for business operations, including:

Service Delivery: Sending our licensed and insured teams to your specific service address in New Albany or the surrounding area.

Customer Support: Responding to inquiries made via phone, email, or our website.

Billing: Processing payments and providing receipts.

Communications: Sending service reminders, weather-related updates, or follow-up messages regarding your property maintenance.

4. Sharing of Information

We do not sell your personal information. We only share data with:

Employees & Contractors: Our professional team members who perform the work at your property.

Third-Party Service Providers: Secure platforms we use for scheduling, CRM management, and payment processing.

Legal Compliance: If required by law or to protect our legal rights.

5. Data Security & Storage

As a licensed and insured business, we take the security of your information seriously. We employ reasonable physical and electronic safeguards to protect your data. While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet is 100% secure.

6. Indiana Consumer Rights

Under Indiana law, residents have the right to:

Confirm whether we are processing their personal data.

Access and correct inaccuracies in their personal data.

Request the deletion of personal data provided to us.

Opt-out of any future marketing communications.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Effective Date" at the top will indicate when the latest changes were made.

8. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact us at:

Anderson;s Window Cleaning & Exterior Services LLC New Albany, Indiana (502) 693-4422 [email protected]